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Role Software:            Technical Support Officer

No. of Post:                 2

Industry Type:             Health Insurance

Functional Area:          Database Management, Application Software Support, Client Interaction

Role Category:             Technical & Functional Support

Education:                   Graduate / B.Tech / MCA / M.Tech

Experience:                 Minimum 4+ years related experience

 

Key Skills: Domain knowledge in health insurance is a must, Strong Communication Skills (Written & Verbal) Microsoft SQL Server, PL/SQL, Oracle, HTML, Cloud (AWS/GCP), Core Java, Web based applications.

Network Engineer

Responsibilities & Duties

• Provide IT infrastructure and security strategies and implementation plans.
• Network solution development and support enabling business service delivery channels
• Support strategic technology architecture development
• Incorporate network security into enterprise network services
• Plan and coordinate the setup, installation, configuration, and maintenance of Cisco switches, firewall, and routers.
• Create and maintain networking specific documentation.
• Administer and maintain global network systems and policies
• Support/troubleshoot network infrastructure issues and coordinate with vendors as needed for resolutions
• Provide additional IT infrastructure support and project assistance as required.
• Provide 3rd level escalation support to other IT department
• Work with the existing team members on infrastructure projects
• Maintain complete technical documentation
• Automate tasks and monitor their effectiveness

Job Qualifications/Requirements

• 5+ years network infrastructure design, administration, & maintenance.
• CCNP or equivalent experience with Cisco switches, firewalls, routers Cisco ISE and voice
• Palo Alto Experience, F5 Load Balancers Experience, Prisma Access and CloudGenix Experience is a plus
• Network monitoring and capacity planning (SolarWinds, Status Cake, New Relic)
• Design and delivery of redundancy in networks supporting business continuity solutions
• Integration of IT security, audit, and regulatory compliance requirements into network architecture
• Enhancing performance, and availability of corporate network and integration with cloud environments
• Strong organizational skills and the ability to execute on plans within budget and time constraints
• Strong technical leadership and business collaboration skills
• Good oral and written communication skills
• Willingness to provide afterhours support (as required).
• SDWAN technology experience

Job Title: Sr Software Engineer - SQL DEVELOPER

JD

• 5 plus years of experience with MS SQL Server development
• Should have work experience in MS SQL Server 2012 or above. Experience in 2019 is a plus.
• Strong Experience writing complex queries in stored procedures and functions related to CRUD operations involving multiple tables/views/CTEs
• Deep knowledge of levels of normalization and keeping de-normalization in mind while designing schemas/tables and ensuring data integrity and performance
• Expertise in building high performance complex reporting queries while applying SQL aggregate functions on large tables and views.
• Understanding of Azure SQL Server, Indexes, CTE, Temporal Tables, SQL Profiler, etc
• Ability to work with other developers and engineers to analyze database performance and identify problems in areas such as: execution plans, index coverage, and SQL server statistics.
• A thorough understanding of Performance Monitoring, Tuning and Optimization, using native and third-party monitoring and troubleshooting tools.
• Experience supporting SSIS, SSRS, replication(a plus).
• PowerShell scripting experience with ability to write automated scripts and strong knowledge of system tables and DMV’s is required. (a plus).
• Analytically strong, high-energy, self-motivated, creative SQL developer
• Strong communication skills, both written and verbal

Qualification: • Bachelor's Degree in computer science or Information

Technology Experience:

• 5-8 years of experience.

Required Skills

• Expert in OOP and SDLC.

• Experience in PRD, TDD, UML a plus.

• Proficient in Office 365 - Word, Excel, Outlook, PowerPoint,

• Visio, Teams, SharePoint, etc.

• C#, ASP.Net, .Net Core 2.1+, MVC, Entity Framework

• Agile, Kanban, Scrum, CI/CD

• RDBMs Strong query skills – Oracle, SQL, PostgreSQL, MySQL.

• Expert knowledge and experience in Rest, SOAP, Web Services – development and integration.

• Cloud Computing (IaaS, PaaS, SaaS, serverless) with Azure, AWS.

• Experience in Azure logic apps, functions, integrations.

• Expert in application logging and notifications adhering to latest standards and best practices.

• Source control – DevOps and Bitbucket

Lead - .Net Principal Duties & Responsibilities:

• Analyze requirements, identify blockers, assist in planning and development of tasks within

predefined guidelines and procedures as assigned by manager.

• Ability to work on several projects simultaneously, provide guidance to team members and

escalate situations to management with or without direct guidance.

• Ability to effectively self-manage, meet deadlines, and establish expectations accordingly.

• Experience working in a team environment, both in office and remotely.

• Analyze Pull Requests, suggest corrections and optimizations to increase quality of solutions.

• Must be positive, team-oriented, have enthusiastic attitude, and approachable.

• Excellent interpersonal skills with the ability to communicate effectively and establish working

relationships with individuals at varying levels within the organization.

 • Must have expert knowledge or eCommerce, order fulfillment, and data synchronization across

systems.

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Technical Skills that are a plus to have:

• Experience with HTML5, JavaScript, jQuery

• Familiarity with MuleSoft

• Knowledge of any PIM (Product Information Management)

• AngularJS, Node.js

• Visual Basic

• Python

• PowerShell

Principal Duties & Responsibilities:

 • Design and implement multiple ecommerce sites (currently on Magento or Shopify)

• Implement feature enhancements to new and existing sites

• Implement 3rd party integrations

 • Collaborate with technical leaders in both India and US

• Implement best practices as related to SFCC Skills:

• Certification in Salesforce Commerce Cloud highly preferred

• Prior experience with full lifecycle development in ecommerce environment using SFCC (SFRA preferred)

• Prior experience integrating to ecommerce system components (e.g. CMS, DAM, PIM, OMS and ERP)

• Excellent written and verbal communication skills

• Ability to work effectively with non-technical personnel

• Experience in implementing Salesforce Commerce Cloud B2C (Demandware)solutions

• Hands-on experience in web technologies including: HTML, CSS, JavaScript, JSON, AJAX, JQuery, Bootstrap, MVC, web analytics, XML, web services (SOAP/REST), and open source packages/libraries • Hands-on experience with Salesforce Commerce Cloud B2C Storefront Reference Architecture (SFRA)

• Experience source control and collaboration tools such as AzureDevOps, Jira, Confluence, and git

• Experience with web frameworks, interactive web development, responsive web design • Experience with site speed optimization